Privacy Policy

Information We Collect

We collect information needed to provide billiards practice, tournament management, account support, and related application services.

• Account information, such as identifiers and contact details provided when using our services.
• Tournament participation information, including event registration, player status, match activity, and related tournament details.
• Phone numbers used for SMS notifications.
• Device and application usage information, such as app interactions, diagnostics, and service performance information.

How We Use Information

Billiard Labs LLC uses collected information to operate, support, and improve our products and services.

• Provide application functionality.
• Deliver tournament notifications.
• Support customer accounts.
• Improve products and services.

SMS Messaging

Phone numbers may be used for tournament-related notifications. Users may opt out of SMS communications at any time. SMS consent is not shared with third parties for marketing purposes. For complete program details, review the Chip Tournament SMS Notifications page.

Data Sharing

We limit sharing to what is needed to provide and operate our services.

• Billiard Labs does not sell customer data.
• Information is shared only with service providers necessary to operate the service.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information and support secure access to our services. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Contact Information

If you have questions about this Privacy Policy or how Billiard Labs LLC handles information, contact us at admin@billiardlabs.com.